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Human Aspects

Learning Goals

Goals for this week's lab

  • Get a basic introduction to selected human aspects and human-centered perspectives relevant to cybersecurity and data communication, and understand why they are important
  • Get a basic understanding of the difference between "constraining", "considering" and "enabling" approaches towards humans in cybersecurity
  • Get some hands-on experience with personas as a method to consider human aspects
  • Be able to reflect and discuss around the importance of considering user experience and Quality of Experience in relation to next generation of networked applications and services.
  • Be able to give examples of factors that might influence users' experiences with digital technology

Preparation

1) We would like you to skim through the following report: Report "Nordmenn og digital sikkerhetskultur 2025". No need to read it in depth, but rather browse through it to get some impression about the different aspects that are evaluated, and the key results.

2) Read the following paper: Human-Centered Cybersecurity Revisited: From Enemies to Partners.

3) Read chapter 3 (Quality of Experience versus User Experience) and 4 (Factors influencing Quality of Experience) from this book Quality of Experience Advanced Concepts, Applications and Methods.